Proactive Incident Monitoring for Seamless IT Operations
Our dedicated team provides 24/7 monitoring of your IT infrastructure, ensuring prompt issue identification and resolution to prevent any disruptions to your business.
24*7 ExpertWatch:
Off-hours can risk critical issues going unnoticed. Access our 24/7 expertise.
Reduced incident recurrence :
Root Cause Analysis (RCA) to identify and eliminate the source of the problems.
Reduced Downtimes:
Swift response resolves incidents, minimizes downtime, maximizes system availability.
Customer Aligned Services:
Your on-site IT team continues to work with our Watch (L1) and Expert (L3) resources.
Litmus IT: The Watchful Guardian of IT Infrastructure.
It’s crucial to have a vigilant partner who can keep a watchful eye on every aspect of your (virtualized, cloud) infrastructure, from servers and networks to security, middleware, databases, and applications, including websites and mobile applications.
At ExpertWatch, we specialise in providing 24×7 infrastructure and application monitoring services (L1) complemented by expert support for the resolution of any (non-application) P1/P2 incidents (L3).
Continuous Monitoring and Swift Incident Response
Our dedicated team provides 24/7 infrastructure and application monitoring. Swiftly records and categorises events, ensuring prompt response and resolution.
Proactive Issue Identification:
Early detection and mitigation of potential infrastructure and application issues.
Rapid Incident Response:
Quick resolution of Severity 1 incidents, SLA compliance monitoring.
Deep Application Insight
Application Performance Management (APM) for transaction-flow analysis.
Real-time Alerting and Notification:
Immediate alerts for critical events and anomalies, ensuring prompt action.
Continuous Improvement and Optimization:
Ongoing analysis, optimization, and best practices implementation for enhanced performance.
Field Tech Support
We offer affordable IT solutions that help you reduce costs and improve your bottom line.
What clients say about our Managed IT Services
